As a Technical/Business Analyst with over 10 years of experience in the Information Technology Industry, I have developed core competencies in data analysis, software development, project management, and customer service. I have a Bachelor's Degree in Computer Engineering and completed a one year professional program in Business Analysis, Intelligence and Analytics.
I worked on the Wolters Kluwer-CCH project at Straive, a leading provider of content, data, and technology solutions for global publishers and corporations. I have acted as a liaison between different business units, ensuring smooth and timely delivery of software products or updates that meet the business needs and expectations of our clients. I have also performed data analysis, testing, debugging, and troubleshooting of software issues, and provided technical support and training to end-users. I have successfully delivered multiple software products or updates for Wolters Kluwer-CCH, a leading provider of tax, accounting, and audit information, software, and services. I am passionate about solving complex problems, learning new skills, and collaborating with diverse teams.
