As an Account Associate for Highmark, I assist medical professionals in understanding service advantages, billing, claims, and authorization of codes, primarily in New York, Pennsylvania, Delaware, and West Virginia.
As a billing and technical support representative for Comcast, I assist small to medium-sized businesses in the US Northeast Division by resolving phone, cable, and internet issues. I provide detailed explanations for bill changes and offer recommendations for promotions to ensure optimal service from Comcast.
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