Hello, Just call me (Dang ) currently working in a Freight Forwarding company as a Customer Service Specialist with 6 years progressive experience. Navigate high stress situations and achieve
goals on time. I arrange shipments on behalf of clients, prepare documents, and address inquiries via telephone and email. Acted as the primary point of contact for clients in the air export department.
*Manage Customer current accounts.
*Dealt withemail and telephone calls inquiry.
*Sending pre-alert, manifest, arrival notice of cargo to destination.
*Inform clients about the irregular status of shipment.