I am a Customer Support and Operations Specialist with over 6 years of experience in email support, back-office operations, and data management.
I have handled high-volume customer support, processed refund requests, and coordinated with vendors and internal teams to resolve issues efficiently. I also have experience verifying payroll and business documents for compliance (ERC), maintaining accurate records in CRM systems such as Airtable, and supporting business setup and credit-building processes.
My background includes working with U.S.-based clients, ensuring accuracy in financial and operational data, and delivering timely, professional communication through email and SMS.
With strong attention to detail and problem-solving skills, I am committed to providing reliable, high-quality support in a remote work environment.
Verified
