Email Management
Appointment Setting
Insurance Verification
Prior Authorization
Confidentiality
Active Listening
Communicaton Skills - Fluent in bith and written communication
Technica Skills - Sound knowledge of tools like MS Excel and Word or Google Docs and Spreadsheets.
Critical Thinking & problem solving skills
Time Management - ability to finish tasks in a timely manner
Multi-tasking Skills - capacity to handle multiple tasks, prioritizing tasks according to urgency