Experienced instructor with a flexible and dedicated approach, skilled at maximizing trainees' potential and positively influencing their professional development. With nearly 3 years of experience in the ESL industry and additional experience in the BPO industry as both an agent and trainer, I excel at polishing students' skills and equipping them with essential knowledge for their respective accounts. I am also trained in HR courses and have relevant experience with the Labor Code, handling DOLE complaints, process final pay, and clearances for separated employees.