I been in the BPO Industry for 8years and gained multiple skills and abilities from different line of business. I am expert in customer profiling and knows how to handle clients or customer who needs assistance and provide quality solutions.
I handled blended account in which we cater and assist clients through email and phone calls. I am think well on my feet and pays great attention to details. I am also a natural problen solver.
My interpersonal and communication skills also served me well because I was promoted from the previous company I have worked with.