I’m a Customer Support Specialist and Virtual Assistant with 3+ years of experience supporting businesses through email, chat, and backend operations. I manage order issues, refunds, and customer inquiries while also handling shipment tracking, coordinating with carriers, and preparing documents like BOLs, Rate Confirmations, and PODs.
I’m experienced with Google Workspace, Microsoft Office, Trello, and Zoom, and I have working knowledge of DAT, Truckstop load boards, Zendesk, Sopify
If you’re looking for someone organized, responsive, and easy to work with who can save you time and keep things running smoothly, I’m ready to support your team.
