Hi I’m -----------. Thank you for checking my profile. I am a Customer Service Representative with more than 8 years of experience in a fast-paced BPO industry. I am Computer literate (MS Project, Excel, Word, PowerPoint, and Spreadsheet). I have also organized events and worked with different kinds of people. I have strong leadership skills, and I am proficient at building and maintaining professional relationships. I can prioritize and to delegate tasks while maintaining focus on the goal.
I studied Bachelor of Science in Accountancy, who desires to have a long-term job that will help me with my career and personal growth.
Skills:
-Good communication skills (Verbal and written)
-Data Entry in Word, or Google Docs
-Transcription (transcribing voicemail, video or audio, podcasts etc.)
-Executive Assistance
-Typing
-Email Management/Filtering
-Booking appointments with clients
-Answering support tickets
-Receptionist duties (answering occasional calls)
-Cold calling (using lead generation app-Xencall)