Underwriting Assistant
I previously worked as an Underwriting Assistant, supporting US-based underwriters for LPI and F&I teams. In this role, I handled data review, documentation, and process support to ensure accuracy and efficiency in underwriting operations.
Operations Manager (Sales & Affiliate)
Experienced in leading VA operations, conducting HR interviews, managing the QC and VA dispatch team, and developing SOPs and client presentations. Reports directly to the CEO while ensuring smooth coordination between internal teams and client expectations.
Affiliate & Partnership Manager
Skilled in lead generation for SaaS influencers, clothing and supplement brands, Crypto, and iGaming/Casino affiliates. Manages affiliate programs end-to-end, analyzes KPIs and engagement metrics, and conducts outreach via email and calls to onboard new influencers and partners.
Social Media Manager (SMM)
Capable of creating engaging graphic designs, basic video editing, managing inquiries, and providing KPI analytics to track social media performance.
Trainer & QA Specialist
With over 7 years of BPO experience, I specialize in training, quality assurance, SOP creation, and curriculum development. Proven track record in coaching, mentoring, and leading cross-training initiatives across teams in 4 different countries