Investigating/simulation and solution of intermittent issue. Data analysis (data sources, mapping documents and sql queries database). Upload User Stories in Jile/Jira: Basic details of user stories: Title, Description, Acceptance Criteria, Definition of Ready and done, feature/defect, business process and tags. Assigning to: The owner who’s responsible to do, iteration schedule of what sprint, business or technical user stories, module etc. Answering intermittent and general issues