- Skilled in using Microsoft Office tools and Google Suites,
including Word, Excel, PowerPoint, Outlook, and Gmail
- Experienced in using client tools such as Zendesk,
Shopify, and Shopify Recharge
- Knowledgeable in company tools such as Oracle,
Genesys, and Salesforce
- Familiarity with hotel PMS tools such as SkyTouch,
Choice Advantage, and Visual Matrix
- Experienced in using softphone tools such as
PureCloud, BRIA, and ReachUC
- Knowledgeable in remote PC tools such as VMWare and
Splashtop
- Experienced in providing virtual assistant services
- Strong experience in handling calls, emails, and chats
- Strong background in Telcos, Customer Service, and
Tech Support
- Skilled in data entry, data processing, and data
management
- Proficient in using tools and software related to data
entry
- Strong organizational and time management skills- Strong communication and teamwork abilities- Strong commitment to accuracy, efficiency, and attention to detail- Adaptable and able to learn quickly in a fast-paced environment- Strong understanding of data privacy and security best
practices
