I've been trained on how to promptly address customer inquiries and problems and sustain positive relationships with the clients I've assigned to. I contact or meet with customers. I do weekly or monthly calls or meetings with customers who need them. Additionally, customers are receiving reports fro----------- depending on the information they requested. I have order and data entry skills from my telesales work to my current position. I am capable of processing and handling BOL in addition to correcting invoices, credit memos, and RMAs. Finally, I know how to use Microsoft Word, Excel, PowerPoint, Teams, and Sharepoint.