*Highly organized and detail-oriented professional seeking a Transaction
Coordinator position to utilize my expertise in managing real estate
transactions and providing exceptional administrative support.
I have seven years of experience working with clients, realtors and lenders in coordinating and closing the purchase, sale and refinance of residential real estate.
I am adept at reviewing contracts, organizing documents, preparing disclosures and keep track of multiple transactions simultaneously, manage documents, and meet deadlines. I possess strong verbal and written communication skills honed by interacting with various stakeholders, including buyers, sellers, agents, lenders, inspectors, title companies, etc. I am confident that my drive, determination , and commitment to excellence will make me an asset to your team.
* Professional Experience
January 2019 - Present
Upwork & OLJ
Freelance ; US clients ; Long Term Jobs
Tools Used:
• Dialer : Five9, Mojo dialer, RedX, Phone Burner, Facetphone
• MLS: Realcomp, FlexMLS
• CRM / Transaction Management Softwares: Firepoint, Skyslope, Dotloop, Remine, Trello,
Liondesk, GetResponse, KVCore, Paperless Pipeline
• Others: Google Calendar, MRIS, Calendly, Google Apps, Zillow, Altos, ShowingTime,
Showami
• Digital Designing: Canva, Adobe Photoshop
• Tea-----------ssaging and file sharing: Skype, Ring Central, Gmail, Slack
>> Executive Assistant and Transaction Coordinator for Broker and Realtors
• Determined priority of matters of attention for the CEO; redirect matters to staff to handle, or
handle matters personally, as appropriate.
• Created transaction and submitted important documents on skyslope / Paperless Pipeline
• Communicated with clients, Lenders, real estate agents, title companies, HOA and Inspection
companies regarding real estate transactions
• Kept thorough records to document transactions
• Organized transaction files digitally and transport to clients, lenders and real estate agents
• Coordinated real estate tasks, like inspections and negotiations
• Created loop and prepared offer documents for e signatures of clients (buyers and sellers) and
realtors
• Answered phone calls and emails from clients and realtors
• Set up meetings and coordinated staff schedules
• Managed client information and files
December 2016 – December 2019MyOutdesk, LLC Sacramento, CA
Tools Used: • Dialer : Ring Central, Mojo dialer, Dialpad, Phone Burner • CRM: Google Drive/Sheet, MOJO, -----------, Surefire • Others: Google Calendar, MRIS, Calendly • Tea-----------ssaging and file sharing: Ring Central, Google Chat, Slack
>>Inside Sales Agent (ISA)
• Converted leads to face to face appointments / meetings with clients.
• Did book keeping and data entry tasks.
• Performed financial calculations such as amounts due, interest charges, balances, discounts
and equity for a mortgage company.
• Found qualified real estate agents for client’s office expansion.
• Goal was met in helping clients find talents and grow the team.
• Cold called from expired listings and neighbor search map and converted potential home
buyers/sellers into appointments.
• Cold called realtors and offered client’s escrow companies.
• Cold called mortgage borrowers and offered refinancing.
• Successful in setting up lead-source appointments for each realtor from the team.
• Did
lead generation from client’s facebook, pinterest and next door accounts.
• Did targeted
market search from MLS for absentee owners, potential home renters and buyers.
• Called real estate agents from other states for referral programs.
• Called leads from open house sign-in sheets for potential buyers.
• Called new construction clients for additional lead sources.
• Called realtors to sign up for the accounting website and schedule their on-boarding
appointment.
• Managed onboarders' calendars.
August 2015 – November 2016
SalesStaff LLC Houston, TX
>>Inside Sales Representative (Independent Contractor)
• Generated leads from small and big businesses then turned them into appointments.
•
Exceeded expectations by doing online research for B2B marketing to find prospective client
companies whenever the contact list gets empty or experiences inaccuracy.
• Bypassed gatekeepers and funneled down resources to speak to decision
makers.
• Conducted an average of 250 B2B cold-calls daily.
December 2010- September 2015 [24]7 Inc. Makati City, Philippines
>>Technical Support Representative • Resolved connectivity and email issues for level/tier 2 support representing known US Internet
Service Providers for cable modems. • Supported Connectivity and Email Concerns for Mobile Broadband Internet from a known
Australian ISP.
January 2009 – December 2010 Convergys Corporation Pasig City, Philippines
>> Collection Care Representative
• Collected on past due credit card accounts ranging between 1 and 90 days for a major US card
issuer. • Exposure to inbound and outbound collections.
