I have 16 years of experience in customer service, both locally and internationally, across various industries, including BPO, hospitality, and retail. While I don’t have direct experience as a virtual assistant, I am a quick learner with a strong background in customer support, administrative tasks, and problem-solving.I began my career as a customer service representative, handling inbound and outbound calls, emails, and chats to ensure customer satisfaction.
My strong performance and leadership skills led to my promotion as a team leader, where I managed daily operations, coached tea-----------mbers, and helped improve key performance metrics.
Beyond BPO, I worked as a spa and salon receptionist in Dubai, honing my multitasking and customer engagement skills. I also gained experience as a private tutor, demonstrating my adaptability and ability to manage responsibilities efficiently.
With my leadership experience, problem-solving skills, and customer-focused mindset, I am confident in my ability to contribute to your team and enhance customer experiences.
