With over 8 years of experience in Shopify and eCommerce operations, I help online businesses streamline their daily operations, improve customer satisfaction, and scale efficiently. I specialize in managing Shopify stores, optimizing workflows, handling customer support, and ensuring smooth order fulfillment from start to finish.
My expertise includes:
• Shopify Store Administration
• Product Uploads & Listing Optimization
• Product Sourcing (1688, Alibaba & Chinese Suppliers)
• Supplier Communication & Price Negotiation
• Order Processing & Fulfillment Management
• Customer Support (Email, Chat & Ticket Management)
• Inventory Management
• Data Entry & Excel/Google Sheets
• Canva & Basic Graphic Editing
• AI Tools (ChatGPT, Gemini) for content and workflow efficiency
I have worked with both dropshipping and private label brands, managing day-to-day operations, coordinating with suppliers, resolving customer inquiries, and maintaining accurate product and inventory data. I am detail-oriented, organized, and committed to delivering high-quality work with minimal supervision.
If you're looking for a reliable Shopify and eCommerce Operations Specialist who can help your business run smoothly and grow efficiently, I'd be happy to work with you.
Let's discuss how I can support your business!
