An accomplished IT professional with expertise in seamless client onboarding and offboarding processes, diverse IT solutions deployment, and meticulous documentation. Proven ability to manage client transitions and enhance data security. Successful track record in planning and executing self-service password reset tool projects.
• Proficient in critical technical responsibilities such as Active Directory, Windows Server, Azure AD Connect Health monitoring, and Office 365 support, serving as an escalation point for IT issues.
• Skilled in domain administration, PowerShell scripting, i----------- management, and troubleshooting across various IT systems, showcasing a versatile IT skill set.
