Hi! I’m a reliable and easy-to-work-with virtual professional with experience in customer support, dispatching, and administrative work. I’ve worked with companies like VXI Global Solutions, Six Eleven Global Services, Strategic Beast, and OP360, supporting accounts such as Mint Mobile, Alibaba, Public Storage, Medicare, and CCT Transport Care.I also have experience as a NEMT Dispatcher, where I managed trip scheduling, coordinated with drivers, and ensured operations ran smoothly.I’m comfortable using tools such as Genesys Cloud, Talkdesk, NICE, Jira, RouteGenie, Bambi, LCAD, Clover, Frame, Google Docs, Google Sheets, Slack, Microsoft Teams, CRM systems, and creative tools like Adobe Lightroom and DaVinci Resolve.I’m known for being dependable, proactive, and quick to learn, and I always aim to deliver great service while helping teams stay organized and efficient.
