Hard-working CSR/CSA with 5 years of experience working with H&RBlock, Metro by T-Mobile, and Enterprise Holdings, Inc. Trained in project and time management and proven multitasking activities. Committed to maintaining professional relationships with clients to increase profitability and drive business results. Competent CSR driven to exceed sales goals and build long-term relationships with customers. Facilitate positive experiences through high-quality customer care and prompt resolution of complaints and issues.