I have 14 years of work experience in IT related jobs like technical support representative, software engineer and as a service desk analyst. I am highly motivated as I am the only breadwinner in my family with 2 kids. Proficient in ticketing tools like Servicenow, JIRA, CRM, etc... familiar in software and hardware troubleshooting, installation and updating software for end users and customers. I have good command of english language. Here are just some of my skills. I am hoping to find an online work from home job.