I have worked in the BPO industry for six years, managing multiple accounts. I possess a strong background in customer service, particularly in retail, and have extensive experience addressing customer concerns regarding their deliveries for 2 and half year.
My expertise also includes insurance for CARS, HOMES, and DENTAL services, where I have knowledge of providing benefits and reviewing various claims for 3 years. (As a dental consultant, we are responsible for reviewing benefit plans and checking various claims for all incoming patients)
Additionally, I have served as technical support for T-Mobile. (I am a well-rounded professional skilled in handling multiple tasks, including sales, billing, promotions, and troubleshooting.)