I am a highly organized and proactive Operations, Project Coordination, and Virtual Assistance professional with international experience in remote operations, customer support, event coordination, hospitality, and administrative management across Europe and international markets.
Over the past years, I have worked with global companies in tourism, hospitality, aviation, events, and remote business operations, supporting clients, coordinating teams, improving workflows, and ensuring smooth day-to-day operations.
Most recently, I supported a France-based tourism and excursion company where I handled reservations, customer communication, reporting systems, team coordination, onboarding support, and process optimization using tools such as Salesforce, Google Workspace, Trello, AppSheet, Microsoft Teams, and AI-powered workflows.
I am experienced in:
• Virtual & Executive Assistance
• Operations & Administrative Support
• Project Coordination
• Customer Support & Client Relations
• Team Coordination & Onboarding
• CRM & Reservation Management
• Research & Reporting
• Event & Travel Coordination
• Process Improvement & Workflow Optimization
My background in hospitality, aviation, and international customer service has helped me develop strong communication skills, attention to detail, adaptability, and the ability to work efficiently in fast-paced environments.
I am reliable, fast-learning, solution-oriented, and committed to helping businesses stay organized, efficient, and client-focused.
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