Healthcare Virtual Assistant with 4+ years of experience supporting telehealth providers through patient scheduling, executive administration, calendar management, and HIPAA-compliant operations. Experienced in coordinating schedules for 10 to 20 healthcare providers, managing approximately 20 patient appointments daily, and maintaining accurate medical records using the CharmHealth EHR platform. Previous experience as a Real Estate Agent strengthened client relationship management, lead follow-up, negotiation, and administrative coordination skills. Adept at managing multiple priorities while delivering professional support in remote environments.
Key Skills:
Healthcare Virtual Assistance • Executive Assistance • Calendar Management • Email & Inbox Management • Patient Scheduling • Appointment Coordination • EMR Documentation • HIPAA Compliance • Medical Records Management • Google Workspace • Microsoft Office • Data Entry • Patient Communication • Administrative Support • Report Preparation • Document Management • Time Management • Confidential Information Handling
TECH PROFICIENCY
Productivity: Google Workspace, Microsoft Word, Excel, Outlook, Google Drive
Communication: Zoom, Google Meet, Microsoft Teams
Medical Systems: EMR/EHR, HIPAA Documentation, Charmhealth
AI Tools: ChatGPT, Gemini, Microsoft Copilot
Project Management: Google Calendar, Trello, Notion (Basic), -----------
File Management: Google Drive, Dropbox, OneDrive
Internet: Primary: Converge Fiber 400 Mbps | Backup: Smart 5G mobile hotspot]
Power Backup: NSS Portable PowerStation 500 watts
Equipment: Huawei Mate book D14 / Own PC | Dual monitors | Noise-cancelling headset | HD webcam
Workspace: Dedicated home office | Quiet environment | Professional video-call background
Availability: Full-time | Flexible across US (EST/PST), UK (GMT), AU (AEST) time zones
