I am able to extract data from Reports and process the data so that it can give meaningful insights to our customers so that they would be better aware of the current situation and also be well equipped when they make business decisions based on the data, and forecasts.
My job currently entails the use of extraction of data from the following:
* Amazon Connect
* Snowflake (SQL Server)
* 24/7
* Manual Tools (Tasklog Tools created in Appscripts, Google Sheets)
* Microsoft Excel
Then, I process the data and provide insights through the following visualizations or tools
* Microsoft Excel
* Google Sheets
* Looker Data Studio
* Tableau
