* Provides information about the goods and services being offered and addresses client concerns in order to serve them.
* Answers inquiries about products and services and provides information about related items and services to draw in future clients.
* Records account details to open consumer accounts.
* Keeps track of consumer information by modifying account details.
* Provides clarification to the customer's complaint, ascertains the root of the issue, identifies and explains the best way to address the issue, expedites correction or adjustment, and follows up to guarantee resolution in order to resolve product or service issues.
* Supports the team work together by completing related tasks as needed.
