Efficiently handles customer orders via email, phone, and online platforms. Responsible for reviewing, processing, and ensuring timely and accurate shipment of orders. Skilled in data entry using SAP or order management systems, verifying order details, and maintaining organized records. Coordinates with inventory, sales, and logistics teams to ensure stock availability and prompt delivery. Experienced in creating and closing shipments, preparing delivery documents, and liaising with VisMin coordinators for container van bookings and weekly stock shipments. Ensures accurate transaction records for auditing and liquidation purposes.