PROFESSIONAL SUMMARY
Results-driven Accounts Receivable and Finance professional with over 10 years of experience in billing, collections, cash application, account reconciliation, credit management, and financial operations. Proven ability to improve cash flow, resolve payment discrepancies, and maintain strong client relationships while ensuring compliance with internal controls and accounting policies. Experienced supporting multinational organizations using ERP systems and financial applications. Highly analytical, detail-oriented, and committed to delivering accurate financial reporting and operational excellence.
CORE COMPETENCIES
Accounts Receivable
Credit & Collections
Billing & Invoicing
Cash Application
Account Reconciliation
Journal Entries
General Ledger
Support
Financial Reporting
Payment Processing
Dispute Resolution
Month-End Close
Client Account Management
PROFESSIONAL EXPERIENCE
Operations Analyst II
Wells Fargo - Commercial Banking
January 2021 – March 2022
Key Responsibilities
Processed and posted ACH, wire, lockbox, ePay, and check payments accurately.
Applied customer payments to Accounts Receivable while resolving payment discrepancies.
Performed account reconciliations and investigated unapplied cash.
Reviewed electronic remittance files to ensure data accuracy and compliance.Identified operational risks and implemented corrective actions.
Supported continuous process improvements that increased processing efficiency.
Premium Analyst IIIManulife Data ServicesMarch 2013 – January 2019
Accounts Receivable:
Managed billing, collections, and account reconciliation activities.
Investigated payment discrepancies and resolved billing issues.
Maintained accurate customer balances.
Worked closely with clients to resolve outstanding receivables.
Billing:
Processed premium payments accurately.
Allocated payments across financial systems.
Reconciled billing records and financial statements.
Assisted with financial reporting activities.
Client Terminations:
Managed financial closeout of terminated accounts.
Performed reconciliation before account closure.
Processed refunds and credit balances.
Supported collection efforts for outstanding balances.
Key Achievement:
Developed a process improvement initiative that significantly reduced payment allocation turnaround time.
Accounting Analyst
Paperlink, Inc.
July 2009 – March 2013
Prepared and posted journal entries.
Assisted month-end and year-end closing.
Reconciled General Ledger accounts.
Investigated posting discrepancies.
Maintained audit documentation.
Supported internal and external audits.
Project Manager / Executive Assistant
Virtualasting Inc.
December 2019 – August 2020
EDUCATION
Bachelor of Science in Accountancy
Polytechnic University of the Philippines
2005 – 2009
TECHNICAL SKILLS
Microsoft Excel (Pivot Tables, VLOOKUP)
Microsoft Office Suite
ERP Systems
QuickBooks
Xero
CRM Systems
Zoom
Google Workspace
KEY ACHIEVEMENTS
Over 10 years of Accounts Receivable and Finance experience.
Managed high-volume payment processing across multiple billing channels.
Improved payment allocation processes through workflow enhancements.
Led operational improvement initiatives that increased team efficiency.
Supported multinational financial operations while maintaining compliance with internal controls.
