I’m an experienced Executive Assistant and Research Analyst with a strong background in corporate operations, admin support, and data research. I currently support a CEO while also working as a Research Analyst for a U.S.-based investment firm, where I review property documents, extract and organize data, and track transactions using detailed geographic markers (Township, Range, Section).I’m highly organized, proactive, and comfortable working independently. I’m proficient in tools like Salesforce CRM, Excel, Smartsheet, Genesys Cloud, UKG, Corrigo, and Verint, and I excel in environments that require confidentiality, problem-solving, and multitasking.Before this, I spent nearly 19 years in the BPO industry, starting as a customer service agent for a credit reporting company. I later moved into quality and operations management, where I led teams, improved workflows, handled client escalations, and took on admin responsibilities.
I also have experience managing logistics for large events like expos. Whether in a corporate setting or a startup, I adapt quickly and always bring a detail-oriented, solutions-driven approach to my work.
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