I am a dedicated Technical Support professional with a proven track record of managing complex integrations and high-volume support channels. With extensive experience handling email, phone, and chat support for global tech brands, I specialize in identifying root causes and providing seamless solutions for users.
I am highly proficient in troubleshooting API integrations and navigating technical documentation to assist both developers and end-users. My goal is always to reduce churn through excellent communication and efficient problem-solving. I am looking for a long-term role where I can apply my technical background to help your business scale.
