Through years of experience in Technology and BPO companies, where client relationship management and customer service are highly practiced, I have gained knowledge and several skills in both technical and operational aspects of work. I have become adept at providing administrative, technical, and organizational support to both on-shore and off-shore clients to ensure that tasks are completed efficiently and effectively. I have learned to work agile in which the approach is to prioritize cross-functional collaboration and continuous improvement. I always conduct myself with grace and professionalism when speaking with others, including tea-----------mbers and clients.