• Handled email and phone correspondence
• Oversaw the tasks of other staff members and provided support
• Organized and maintained the company file repository and knowledgebase
• Scheduled meetings and took meeting notes sent to the attendees
• Generated internal/external administrative and financial reports
• Wrote company blogs/case study and published them on our site
• Created social media content for the company and its clients
• Created itineraries and coordinated flights, accommodations, and reservations