Dedicated and results-driven Customer Service and Sales Professional with extensive experience in various support roles across reputable companies such as Sitel, Sutherland, and Foundever. Proven ability to handle financial, technical, and insurance-related inquiries with efficiency and empathy. Demonstrated expertise in resolving customer issues, providing exceptional service, and driving customer satisfaction across multiple accounts including Intuit, Hughesnet, Choice Hotel, and Allstate.
Consistently recognized for outstanding performance, earning Top 1 Agent accolades in three different roles:
Hughesnet Account (Top 1 Agent Certification)
Choice Hotel (Sales Representative)
Allstate (Rescue Associate)
Known for a strong work ethic, adaptability, and a commitment to delivering high-quality support and sales service. Eager to contribute to team success through attention to detail, strong communication skills, and a passion for helping customers.