Driving Performance & Growth in Training, Quality, Customer Service, and Talent Solutions

I am a dynamic professional with a proven track record of adaptability and advancement across various roles. Beginning my career as a CAD Operator, I developed strong technical skills in drafting and design. Progressing into customer care and quality analysis roles, I honed my communication abilities while delving into quality assurance processes. As a Senior Quality Evaluator, I demonstrated leadership by overseeing evaluations and driving quality enhancements, utilizing MS Office tools for documentation and analysis. In my most recent role as a Training & Quality Supervisor, I managed a team of 14 individuals, providing guidance and support to ensure operational success, while also leveraging MS Office tools for administrative tasks and reporting. I am committed to delivering excellence and continuous improvement in every aspect of my work.