I'm excited to launch my career as a Virtual Assistant, leveraging my skills in secretarial work, data entry, research, email management, and connecting to people. I am a results-driven professional with expertise in administration, billing, and operations management. Proven track record in customer service for a healthcare insurance and transportation accounts (email, call and chat) for 5+ years including 3 years team leader experience managing high-performing teams in a fast-paced BPO setting, proficient in computer basics and software applications. As a driven and enthusiastic professional, I thrive on new challenges and opportunities. I commit to delivering dedicated support, trustworthy service, and timely results, with a proactive 'can-do' attitude and a keen sense of time management.I've got your back! You can rely to me to uphold the highest level of professionalism and integrity in our virtual collaboration.