I’m an experienced professional with over four years in service coordination, customer support, and administrative management. In my previous role as a Scheduler/Service Coordinator at Hirotec, I handled technician scheduling, maintenance coordination, and ensured compliance with company standards. I was also responsible for managing purchase orders, processing timesheets, and tracking performance metrics to improve operational efficiency. Prior to that, I worked at Metropolitan Plumbing and Alight Solutions, where I developed skills in auditing, data analysis, and customer service. With a strong ability to problem-solve and work independently, I’m proficient in tools like Salesforce, Google Sheets, and Pronto Xi, and thrive in dynamic environments.
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