Assist customers via email and chat with their order placement, order tracking, cancellations of orders, and returns, ensuring timely resolution and customer satisfaction. Knowledgeable in Shopify.
Remain calm, patient, and composed when dealing with challenging or irate customers, maintaining professionalism and composure throughout the interaction.
End-to-end process of Recruitment. From sourcing, inviting, interviewing, evaluating, and processing requirements until deploying applicants to clients.