- Basic Investigation and Data Analysis Skills
- Resolve conflicts between guests &
community/hotel
- Basic command of Analysis Processes
(data access, collection, collation, analysis,
dissemination and feedback)
- Has experience to Case Management role
- Have the ability to lead, motivate and
stimulate others to achieve goals and
inspire change while maintaining a
friendly, competitive outlook towards
delegates
- Best-in-class customer service and sales
skills, with the ability to balance sales with
service
- Outstanding computer proficiency on
Microsoft Office
