Highly motivated Customer Service and Recruitment Specialist with over 10 years of experience in client relations, virtual assistance, sales coordination, and administrative support. Skilled in managing inbound/outbound calls, live chat, email support, appointment scheduling, and lead generation. Proven track record of streamlining recruitment processes, improving customer satisfaction scores, and delivering consistent results in fast-paced environments. Proficient in CRM platforms, Applicant Tracking Systems (ATS), Microsoft Office, and Google Workspace. Recognized for strong communication, problem-solving, and organizational skills, with the ability to adapt quickly to diverse roles and remote work settings.
