I am a dedicated Virtual Assistant with strong experience in customer service, administrative support, and receptionist tasks. I have worked with US law firms, providing seamless support to lawyers, case managers, and clients through email, call handling, scheduling, and database management.
My background also includes property management support with Airbnb, where I handled bookings, guest assistance, and maintenance coordination, as well as over 5 years with PLDT (Philippine Long Distance Telephone Company) as a Field Service Engineer and Customer Experience Associate, where I specialized in technical support, customer service, and team coordination.
I am proficient in tools such as Microsoft Office, Google Workspace, RingCentral, Filevine, Slack, Zoom, Outlook, and -----------. I am highly adaptable, detail-oriented, and able to manage tasks with minimal supervision.
???? What I can do for you:
Receptionist & Call Handling (inbound/outbound, call transfer, voicemail management)
Administrative Support (email, scheduling, data entry, document handling)
Client Communication & Customer Service
Property & Booking Management
Technical Support & Troubleshooting
Task/Project Management with CRM and collaboration tools
I am committed to delivering professional, reliable, and client-focused service to help businesses stay organized and efficient.
