Greetings, I'm Joyce. my name is Joyce. I bring a year of experience working with Shopify, where I became intimately familiar with the platform. My expertise lies in seamlessly adding products and making adjustments to enhance the overall user experience I served as a Quality Coach at Majorel, supporting Microsoft Cloud Solutions Partners and Microsoft Partners, and I have a sales background from Microsoft Store and Qure Skincare. During my tenure at Convergys, I took pride in maintaining a customer satisfaction rating exceeding 90%. I am thrilled about the prospect of being a Service Desk Administrator, where I can continue delivering exceptional customer service and promptly addressing inquiries. Beyond my professional life, I find joy in cooking for my three kids. As a single parent, I fulfill both the roles of a mother and a father for them. I look forward to applying my skills with Data Entry, Transcribing, Google Suite, Microsoft Office Tools, and Email management.