A dedicated professional with fifteen years of expertise in insurance premium billing, benefits and eligibility verification, claims management, precertification, patient scheduling, and appointment confirmations. Highly skilled in training facilitation having developed and led training programs that empower teams to improve operational efficiency. Proven track record of exceptional customer service in fast-paced, high-pressure environments. Adept at managing complex healthcare workflows, ensuring accurate and timely processing of claims, and maintaining compliance with regulatory standards. Skilled in collaborating with multidisciplinary teams to drive patient satisfaction.
Verified
