Drowning in emails, orders, and DMs? I help ecommerce and dropshipping brands stay organised, responsive, and stress-free so you can focus on growth.
I’m the operations and support partner founders lean on. I’ve supported brands across Australia, the US, Canada, Norway, and the UK, working directly with owners and teams to keep customer comms tight, orders moving, and logistics issues resolved quickly. My background spans customer service, order management, social support, and coordinating with 3PL partners—all with the calm, systems-driven approach busy brands need.
What I bring to your business:
Fast, empathetic support across email, chat, and social
End-to-end ecommerce ops for dropshipping & DTC (orders, returns, exchanges, tracking)
3PL coordination and carrier follow-ups until problems are actually solved
Clear SOPs, tidy inboxes, and streamlined workflows (turning chaos into clarity)
A reliable, long-term partner who treats your brand like their own
Tools I work with:Shopify, Zendesk, Richpanel, Klaviyo, Mailchimp, Aircall, HubSpot, Figma, Canva, Meta Business Suite, TikTok Shop Seller Center, Instagram, Facebook, Google Suite, Slack, ShipBob, Brightpearl, Parcel Panel, DeepL, and AI-powered tools for efficiency.
Whether you’re a solo founder or scaling fast, I’ll keep operations smooth and customers happy—so you can show up better out front. Let’s make your support and ops a growth advantage.
