Driven Customer Support Specialist with a strong background in travel services, foreign websites, and major e-commerce platforms like Amazon. Skilled in order processing, customer communication (chat/email/phone), and resolving delivery issues.
Self-trained in end-to-end Track & Trace operations and logistics support, with a solid understanding of shipment status monitoring, ETA tracking, and freight documentation (BOL, POD, OS&D). Seeking a full-time WFH role as a Customer Service Specialist, Order Support Assistant, or Junior Logistics / Track & Trace Virtual Assistant.
