Experienced Customer Support Specialist with nearly 10 years in the BPO industry, specializing in inbound/outbound calls, email, and chat support. Skilled in multitasking, attention to detail, data entry, documentation, and sales. Proven ability to handle end-to-end order processing, collect medical documents, and engage in outbound calls to offer additional medical supplies. Dedicated to delivering high-quality service while maintaining efficiency and accuracy. Seeking opportunities to continue my career while balancing work and family life.
