QUALIFICATIONS
- Good problem-solving and decision-making skills
- Positive attitude and a team player
- Has a working knowledge of call center and administrative operations
- Persevere in finding solutions through data research online
- Able to manage multiple tasks
- Ability to work in a fast-paced environment
TECHNICAL SKILLS
- Proficient with Microsoft Office and Google Suites applications
- Average oral and written English communication skills
- Proficient typing and data transcription
- Have handled Account, Payment, and Technical related concerns
- Knowledgeable in Administrative tasks
- Computer and technical skills (Hardware and Software)
- Knowledge of video making and editing
BOOKING PORTALS HANDLED
- Wayfair
- UPS
- Extensiv
- Day and Ross
- Apps and Cargo
- Maersk
- Commerce Hub
E-COMMERCE AND LOGISTICS TOOLS HANDLED
- Salesforce
- NetSuite
- Braintree
- Magento
- Live Chat
- Bliss
- Outlook
- Teamdot
- MS Teams
