I’m a highly dependable and performance-focused General Virtual Assistant with a strong track record in administrative support, customer service, and digital operations. Successfully managed 80–100 daily client interactions while maintaining over 90% satisfaction scores. Contributed to a 40% increase in website traffic through SEO and WordPress enhancements. Adept in handling calendar and inbox management, EMR & CRM systems, technical documentation, and content planning. Proficient in tools such as Google Workspace, Slack, Salesforce, Teams, HubSpot, and Notion. Equipped with a backup laptop, internet, and power supply to ensure consistent, high-quality remote service, ideal for fast-paced and fully virtual teams.
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