Positive and resourceful with successful project management skills to produce quality outcomes.
• Maintain company technology infrastructures and operations, ensuring the process adhere to the company policies and regulations.
• Handling systems and network issues of the server, workstations and networks by conducting weekly maintenance to ensure the efficiency and optimal performance at all times.
• Creating and updating IT policies and procedures for the company to protect its data for abusive users.
• Reviewing reports from other departments that use IT services to ensure that they are functioning properly.
• Planning, designing and upgrading of infrastructure hardware to maintain better performance.
• Supervising IT staffs from their day to day work to achieve a more productive results. Prioritizing on-demand task, preventive maintenance, IT projects and system securities.
• Developing security measures to protect the company’s network from unauthorized access, including firewall and antivirus.
• Providing technical support to end users regardless the use of applications and hardware products.
• Planning efficient use of resources to control expenditures.
• Identify, address, and resolve/ escalate project issues.
• Outline and implement plans to meet operational targets.