Executive Assistance | Project Manager | Appointment Setting | Dispatcher | Cold & Warm Calling | Payments & Sales | Lead Generation | Customer Service | Recruitment Specialist | Record-Keeping | Email & Chat Support | Technical Support | Process Improvement
CUSTOMER SERVICE & CLIENT SUCCESS
- Phone, email, live chat, WhatsApp support
- Conflict resolution, customer retention, escalation handling
CRM & DATABASE MANAGEMENT
- HubSpot, GoHighLevel, ServiceTitan, Odoo, -----------, Zoho
- Contact management, pipeline tracking, automated follow-ups
APPOINTMENT SETTING & CALENDAR MANAGEMENT
- Google Calendar, Outlook, Calendly
- Time zone coordination, high-volume booking management
ADMINISTRATIVE & EXECUTIVE ASSISTANCE
- Inbox management, digital file organization, report preparation
- Contract, permit, invoice, and client record-keeping
SALES & LEAD GENERATION
- Cold and warm calling, upselling, cross-selling
- LinkedIn Sales Navigator, -----------, CRM lead sourcing
TECHNICAL & SOFTWARE PROFICIENCY
- Microsoft Office (Excel, Word, PowerPoint)
- Google Workspace (Docs, Sheets, Slides, Drive, Gmail)
- QuickBooks invoicing and tracking
- Canva, CapCut for marketing creatives and basic video editing
- Slack, Zoom, MS Teams for remote collaboration
REMOTE WORK & PROCESS IMPROVEMENT
- 4+ years remote work experience
- Workflow optimization, task automation
DATA SECURITY & CONFIDENTIALITY
- Certified in Information Security & Data Privacy
- Compliance with data handling policies
HIRE ME. I CAN START IMMEDIATELY!
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