Virtual Assistant | Recruiting Specialist | Customer Service & eCommerce Support
Hello! I’m an enthusiastic and detail-oriented Virtual Assistant with a strong background in administration, recruitment, customer service, and eCommerce operations. I enjoy helping businesses grow by providing reliable support, streamlining processes, and delivering excellent results.
Key Skills & Experience
- Virtual Assistant & Administrative Support (2 years)
- Specialized as a Recruiting Specialist: sourced, screened, and interviewed candidates, scheduled interviews, and supported onboarding.
- Handled administrative tasks such as scheduling, data entry, file management, and communication support.
Customer Service & Technical Support (3 years)
- Resolved customer inquiries via email, chat, and phone with professionalism and empathy.
- Hands-on experience with Gorgias for ticket management, macros, and customer communication.
- Provided technical support, troubleshooting, and guidance to ensure customer satisfaction.
- eCommerce Support
Shopify knowledge: product setup, inventory updates, and order management.
Supported online shops (including a flower shop) and assisted a VA with outsourced eCommerce tasks.
Design & Creativity
Proficient in Canva: created children’s books and educational materials for kids with autism.
Edited and customized visual projects based on client requests.
Why Work With Me?
I’m a fast learner and adapt quickly to new tools like Ideogram. I take pride in delivering quality work, staying organized, and supporting businesses with both people-focused and operational tasks.
Availability
30–40 hours per week
Flexible schedule to align with team needs
Compensation
Desired rate: $6/hour
Open to negotiation based on role and responsibilities
