I’m an emerging virtual assistant skilled in creative digital support and social media management. Engaged in video editing and graphic design projects for a music community, utilizing Canva for custom content creation. Developed proficiency in community engagement and managing social media outreach efforts. Core skills include video editing, Canva design, and social media strategies, applied to elevate brand visuals and support client interactions effectively.
Marketing & Social Media Content Creation & Media Marketing: I create and manage engaging social media content to help brands improve visibility and audience engagement through consistent posting and strategic messaging. My work includes content planning, basic design, caption writing, and scheduling using Canva, CapCut, Meta Business Suite, TikTok, LinkedIn, and Google Sheets.
Aviation Operations: I have hands-on experience in aviation operations, including airway bill processing, air cargo documentation, aircraft parts procurement, and AOG coordination. I assisted with tracking parts, purchase requests, and inventory using AMOS software, while coordinating with operations and suppliers in a time-sensitive airline and airport environment.
Customer Service Chat & Email Support: I provide professional chat and email customer support, handling inquiries, follow-ups, and issue resolution while maintaining a clear and friendly tone. I use Gmail, Outlook, Facebook Messenger, Instagram DM, and Google Docs/Sheets for efficient communication and tracking.
<8efe80624d780eba0c6493ec45140364>Email Marketing, Cold Emailing & Outreach: I support email marketing and cold outreach by organizing lead lists, creating and personalizing email templates, managing inboxes, and tracking responses to improve follow-ups and conversions. I work with Gmail, Google Workspace, Mailmeteor, Mailchimp (basic), and Google Sheets to ensure accurate and well-documented campaigns.
